Convictional Product Guides

AI Processing ​

Convictional uses AI to index email thread content, making it available for search and research. You can control whether individual threads are included in this processing.

What AI processing does ​

When an email thread is included in AI processing (the default), its content is used to power:

  • Search: The thread appears in semantic and text search results when you or your team search across your email.
  • Research: The thread content can surface when you use research and knowledge discovery features.

What excluding a thread does ​

When you exclude a thread from AI processing, it is removed from all of the above. The thread will not appear in search results and will not be surfaced by research queries.

Excluding a thread does not affect normal email functionality. You can still:

  • View the thread and all its messages
  • Reply, forward, and compose new messages
  • Archive, snooze, or delete the thread
  • Assign the thread to team members
  • Comment and collaborate with shared drafts

How to toggle AI processing ​

The thread creator can toggle AI processing using the blur icon button in the thread header bar:

  • blur_on Included: The thread is currently included in AI processing. Click to exclude it.
  • blur_off Excluded: The thread is currently excluded from AI processing. Click to re-include it.

Reversibility ​

Excluding a thread from AI processing can be reversed at any time. When you re-include a thread, its content will be re-indexed and will once again appear in search and research.