Support

We're here to help you get the most out of Convictional. Our support team is committed to providing prompt, comprehensive assistance for all your needs.

Hours of Operation

Monday through Friday, 9 AM to 8 PM EST.

Response Time

We will respond to all support inquiries within 1 business day.

Contact options

Send us an email: decide@convictional.com

Convictional is winding down

Convictional is shutting down, with platform access closing on August 27, 2026. See the Shutdown FAQ for key dates, data export instructions, and billing details.