Importing Meetings
You can import transcripts from calls that took place without the Convictional bot.
Uploading a transcript
- Visit the Convictional Meetings page and click the Upload Transcript button in Past Recordings.
- Upload a WebVTT, TXT, or RTF transcript to begin processing it.
You will receive an email when the transcript has finished processing.
Attaching a recording to a meeting
Meetings created by importing transcripts will not automatically have an attached video. You can upload a video to display alongside the transcript.
- Navigate to the meeting's page.
- Select Upload Recording to reveal the upload form.
- Choose a file and select Upload.
When the upload is complete, the video will be viewable from that meeting's page.
Bulk importing
Convictional Support can bulk import meeting transcripts and recordings from previous meetings. Reach out at decide@convictional.com to get started.
Bulk transcript imports
External platforms such as Fathom don't offer a way to bulk export transcripts or meetings. It's easiest to copy the transcript via their Copy Transcript button and paste it into a spreadsheet. Transcripts copied from Fathom already include their title and date, but do not have a time. If you would like your imported meetings to have more granular timestamps than just their date, be sure to include a column for time. If you are importing from a different platform, be sure to include a title, date, and time for each transcript in your spreadsheet.
For example:
| Transcript | Title | Date | Time |
|---|---|---|---|
| Copy-pasted transcript from external source | Desired Title | Desired Date | Desired Time |
Note: Be sure to double-click the transcript cell you're pasting into before you paste the transcript. This ensures the whole transcript is pasted unformatted into one cell.
You can copy a Google Sheets template to start from here (File > Make a Copy).
When you're ready, send the sheet to decide@convictional.com and we will begin the import.
Bulk video attachment
Once your transcripts are imported, video recordings of the meetings can be attached in bulk. We recommend:
- Downloading all desired meeting recordings into a shared location, for example Google Drive.
- Be sure that the recording filenames match the titles of the meetings in Convictional.
- Sharing the folder with Support.
We will then attach the videos to the corresponding meetings.