Microsoft Teams

Convictional uses video conferencing links in your calendar to take notes for your meetings. You do not need to install the Convictional Microsoft Teams application to use this feature. Connect your calendar and schedule an event to be recorded - we'll handle the rest.

Usage

Prerequisites

• An active Microsoft Teams account

• A Convictional account with meeting recording features enabled

• Calendar integration configured in Convictional

Recording Meetings

Convictional's meeting bot will attend Microsoft Teams calls if you:

1. Manually request recording for a calendar event which has a Microsoft Teams URL, or

2. Have configured Convictional to record all of your meetings and have a meeting that uses Microsoft Teams

At the beginning of your Microsoft Teams meeting, Convictional's meeting bot will request to join the meeting. Admit the bot to begin recording.

For more information about meeting recordings, see the Meetings page.

Screen-Recording Limitations

Convictional's meeting bot is unable to record application-sharing in Microsoft Teams, including

• Microsoft Whiteboard

• Powerpoint Live

• Excel Live

However, the bot can record traditional sharing of screens, windows, and tabs.

Managing Recording Settings

For information on managing your recording settings, see the Meetings setup page.

Disconnecting from Microsoft Teams

For information about configuring or disconnecting Convictional's meeting recording from Microsoft Teams, refer to the Meetings setup page.

Troubleshooting

Common issues and their solutions:

Bot Can't Join the Meeting

• Ensure that the bot is allowed to join the lobby

• Check that the meeting link is valid and accessible

Recording Not Starting

• Confirm the bot has been admitted to the meeting

• Check your meeting recording settings in Convictional

• Ensure the meeting permits recording

Calendar Integration Issues

• Verify your calendar is properly connected to Convictional

• Ensure meeting invites include Microsoft Teams links

FAQ

Q: Do I need to manually admit the bot for every meeting? A: Yes, for security reasons, you'll need to admit the bot from the waiting room for each meeting.

Q: Can the bot join meetings hosted by another organization? A: Yes, you can invite the bot to join and record meetings hosted by external organizations. However, only the meeting's host may approve the bot to join the meeting.

Q: How long are recordings stored? A: Recordings are stored indefinitely in Convictional. Meetings will be deleted upon request, or if your Organization's account is deleted.

Q: Can I select which meetings to record? A: Yes, you can either configure automatic recording for all meetings or manually select which meetings to record.

Support

Our support team is available Monday through Friday, 9 AM to 8 PM EST. We aim to respond to all inquiries within 1 business day

For assistance:

• Email: [e-mail]